Fees and Cancellation

Fees

Parent/Caregiver Intake - $225 (up to 90 minutes)

Child Sessions - $150

Each session is a 60-minute booking: 45 minutes with the child and 15 minutes for therapist case notes, planning, and room reset.

Parent/Caregiver Updates - $150 (up to 60 minutes)

Reports & Care Team Meetings - $150 per hour

Charged proportionately according to the time required.

Funding Options

NDIS – Self-managed and plan-managed NDIS participants are welcome. Services may be accessed where counselling or therapy supports are an appropriate use of the participant's NDIS funding, including relevant Capacity Building – Improved Daily Living funding.

Private Payment – Families are welcome to self-fund sessions, with invoices provided following each appointment.

Department for Child Protection (DCP) – Services are available where funding has been approved.

If you are unsure whether your child's NDIS funding can be used for counselling, please check your individual plan or speak with your Plan Manager.

Scheduling Sessions

At Let’s Play Therapy, weekly sessions are key to supporting consistent therapeutic progress and managing our waitlist effectively. By accepting a weekly appointment time, families commit to regular attendance, with the understanding that occasional absences due to unforeseen circumstances may occur. If appointments are missed frequently, we’ll reach out to explore any challenges and discuss whether it’s the right time to continue therapy.

Client Cancellations

We understand that illness and unexpected events can sometimes prevent a child from attending their session. However, because each child’s session is reserved on a weekly basis, missed sessions cannot be offered to other families casually or filled last-minute.

Cancellations made with less than 48 hours’ notice, or failure to attend without notice (no shows), will incur 100% of the session fee.

Rescheduling & Alternative Supports

Whenever possible, we’ll do our best to offer rescheduled sessions or other flexible support options to avoid cancellation fees. These may include parent/caregiver check-ins via phone or video, resource development, report writing, or professional consultation on your child’s behalf.

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